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  1. Identity
  2. ID-236

User Management displays loading icon indefinitely if CDN resources are blocked/unavailable

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      If there is a problem accessing resources from CDN the User Management pages will display a loading icon indefinitely rather than displaying the correct content.

      This problem is mostly prevalent in China, where some of the CDNs that we use for jQuery/underscorejs/others are blocked by the Great Firewall.

      While not strictly a bug in User Management, we should fall back to local resources when we fail to load resources from CDN.

      When the developer tools menu is used to identify any errors it seems that a number of resources are returning 404 errors and others are timing out. See attached images for examples of errors.

        1. usermanagement1.png
          176 kB
          Mel Paisley
        2. usermanagement2.png
          384 kB
          Mel Paisley

            kdight Kieren (Inactive)
            mpaisley Mel Paisley
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              Created:
              Updated:
              Resolved: