Uploaded image for project: 'Atlassian Cloud'
  1. Atlassian Cloud
  2. CLOUD-9653

Users in China can't use User Management features

    XMLWordPrintable

Details

    • Bug
    • Resolution: Timed out
    • Low
    • None

    Description

      Summary

      Users in China can't use User Management features 

      Environment

      (Optional - If Applicable)

      • JIRA v1000.621.5
      • Confluence v1000.722.3

       

      Steps to Reproduce

      1. Step 1: Login to instance with network in China
      1. Step 2: Attempt to access User Management

       

      Expected Results

      User Management working as intended

       

      Actual Results

      China firewall preventing Google Assets from loading, preventing User Management from working

       

      Workaround

      Utilize a VPN to bypass the Google restrictions

      Attachments

        Issue Links

          is duplicated by

          Bug - A problem which impairs or prevents the functions of the product. CLOUD-9806 Users in China can't use User Management features

          • Low - Low priority issues
          • Closed
          relates to

          Bug - A problem which impairs or prevents the functions of the product. ID-236 User Management displays loading icon indefinitely if CDN resources are blocked/unavailable

          • Low - Low priority issues
          • Closed

          Activity

            People

              Unassigned Unassigned
              jvela Justin V.
              Votes:
              0 Vote for this issue
              Watchers:
              5 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved: