Uploaded image for project: 'Identity'
  1. Identity
  2. ID-224

Users from China cannot see image for User Verification (Captcha)

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      To use <instance>/admin/users/sign-up, the user needs to enter the User Verification code, however Google images cannot be loaded by user located in China.

            [ID-224] Users from China cannot see image for User Verification (Captcha)

            K. Yamamoto made changes -
            Link New: This issue is related to CLOUD-10692 [ CLOUD-10692 ]
            Michael Andreacchio made changes -
            Workflow Original: reviewflow [ 860151 ] New: JAC Bug Workflow v3 [ 3258084 ]
            Status Original: Resolved [ 5 ] New: Closed [ 6 ]

            Di Chen added a comment -

            That's great. But the access speed is still low for confluence. Can this also be improved?

            Di Chen added a comment - That's great. But the access speed is still low for confluence. Can this also be improved?
            Tom Gilbert (Inactive) made changes -
            Resolution New: Done [ 17 ]
            Status Original: Verified [ 10005 ] New: Resolved [ 5 ]

            Tom Gilbert (Inactive) added a comment -

            Thanks for your patience with this everyone. We’ve made an update and it’s now possible to view and pass reCAPTCHA from within China in order to complete a sign-up.

            Thanks,

            Tom
            Product Management, Atlassian

            Tom Gilbert (Inactive) added a comment - Thanks for your patience with this everyone. We’ve made an update and it’s now possible to view and pass reCAPTCHA from within China in order to complete a sign-up. Thanks, Tom Product Management, Atlassian

            Tom Gilbert (Inactive) added a comment -

            Thanks for your patience with this everyone. We’ve made an update and it’s now possible to view and pass reCAPTCHA from within China in order to complete a sign-up.

            Thanks,

            Tom
            Product Management, Atlassian

            Tom Gilbert (Inactive) added a comment - Thanks for your patience with this everyone. We’ve made an update and it’s now possible to view and pass reCAPTCHA from within China in order to complete a sign-up. Thanks, Tom Product Management, Atlassian
            K. Yamamoto made changes -
            Link Original: This issue is duplicated by ID-6228 [ ID-6228 ]
            K. Yamamoto made changes -
            Link New: This issue is duplicated by ID-6228 [ ID-6228 ]

            Rick Beemsterboer added a comment -

            Stil present unfortunately 

            Rick Beemsterboer added a comment - Stil present unfortunately 
            Noor Dimachk made changes -
            Status Original: Needs Verification [ 10004 ] New: Verified [ 10005 ]

              Unassigned Unassigned
              psilveira Paula Silveira
              Affected customers:
              29 This affects my team
              Watchers:
              23 Start watching this issue

                Created:
                Updated:
                Resolved: