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  1. Migration Platform
  2. MIG-98

Confluence Links in JIRA issues should be updated automatically based on the new applink configurations

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    Details

    • Support reference count:
      100
    • Symptom Severity:
      Severity 2 - Major
    • UIS:
      16

      Description

      NOTE: This suggestion is for JIRA Cloud. Using JIRA Server? See the corresponding suggestion.

      Problem Definition

      Currently When moving JIRA and Confluence to a different environment, most of the time in order to test. The new environment has different URLs, which affects the issue link in JIRA and page links in Confluence as they rely on application link which has been defined earlier on the older environment.

      Suggested Resolution

      Confluence links in JIRA need to be updated as the new applink is created.

      Temporary Resolution

      This issue could be solved by taking the steps at Application Link Issue When Moving JIRA and Confluence. However, this may not be applicable to Cloud since a full restore of Confluence is not possible when also JIRA is present on the same instance. Therefore the page-ids may be different as well, not only the hostname, and changing only Confluence url in the backup file won't solve the issue.

      In this case you contact Atlassian support by logging a request in support.atlassian.com and ask them to apply the workaround for this issue.

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              Assignee:
              talagianambi@atlassian.com Velu Alagianambi
              Reporter:
              somidi Sam Omidi (Inactive)
              Votes:
              45 Vote for this issue
              Watchers:
              72 Start watching this issue

                Dates

                Due:
                Created:
                Updated: