Details
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Suggestion
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Resolution: Fixed
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None
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1
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Description
Issue Summary
If you move an issue to a new project and migrate both the original and new projects from Server to Cloud using the Jira Cloud Migration Assistant app, there will be no history of the project change on the destination Cloud site. Users are unable to search for the ticket in the new project using the original issue key nor are they able to use any URLs referencing the old key to be redirected to the new project.
Steps to Reproduce
- Move issue from project A to project B
- Migrate project A and project B from Server to Cloud using JCMA
Expected Results
Activity tab shows change in project and issue key
URLs with old issue key redirects to new issue key
Searching for old issue key returns new issue key
Actual Results
No mention of change to project or issue key in activity tab
URLs with old issue key do not redirect
Searching for old issue keys do not return new issue key
Workaround
Currently there is no known workaround for this behavior. A workaround will be added here when available
Attachments
Issue Links
- blocks
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- Closed
- mentioned in
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