Jira Cloud Migration Assistant does not migrate historical changes to an issue's project key

XMLWordPrintable

    • 1

      Issue Summary

      If you move an issue to a new project and migrate both the original and new projects from Server to Cloud using the Jira Cloud Migration Assistant app, there will be no history of the project change on the destination Cloud site. Users are unable to search for the ticket in the new project using the original issue key nor are they able to use any URLs referencing the old key to be redirected to the new project.

      Steps to Reproduce

      1. Move issue from project A to project B
      2. Migrate project A and project B from Server to Cloud using JCMA

      Expected Results

      Activity tab shows change in project and issue key
      URLs with old issue key redirects to new issue key
      Searching for old issue key returns new issue key

      Actual Results

      No mention of change to project or issue key in activity tab
      URLs with old issue key do not redirect
      Searching for old issue keys do not return new issue key

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

        1. Screen Shot 2020-08-12 at 5.42.50 PM.png
          Screen Shot 2020-08-12 at 5.42.50 PM.png
          360 kB
        2. Screen Shot 2020-08-12 at 5.43.48 PM.png
          Screen Shot 2020-08-12 at 5.43.48 PM.png
          390 kB

            Assignee:
            Oleg Timoshenko
            Reporter:
            Houston B.
            Votes:
            1 Vote for this issue
            Watchers:
            9 Start watching this issue

              Created:
              Updated:
              Resolved: