Details
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Bug
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Status: Needs Triage (View Workflow)
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Low
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Resolution: Unresolved
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18
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Severity 3 - Minor
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1
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Description
Issue Summary:
Broken links to Confluence pages are not visible in the new issue view. In the old issue view the error "wiki page failed to load" is displayed instead of the link.
Steps to Reproduce
1. Open an issue
2. Link a confluence page in old or new issue view
Expected Results:
Ideally, the confluence links should have been visible as expected in the old issue view and new issue view
Actual Results
In the new issue view, sometimes the confluence links are not visible at all, some other times they show an error message like the one in below screenshot:
In the old issue view, a "wiki page failed to load" ** error is displayed.
Workaround
Sometimes this issue is caused by some leftover Application Links pointing to an old Confluence site and it is enough to remove those application links by following the steps in: How to Remove Application Links via REST API
However, in case this won't work, you may want to Contact Support in order to have this issue addressed.
Attachments
Issue Links
- relates to
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MIG-372 JIRA keeps dead links to Confluence pages after migration and space import
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- Gathering Impact
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MIG-98 Confluence links in Jira issues should be updated automatically based on the new applink configurations
- In Progress
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MIG-143 Jira Migration Assistant doesn't migrate remote links
- Closed