Instead of making us import our Automations, just write over them like you do the rest of the project. Or better yet, give us an option to overwrite the automations, or not.

7/29/24 - adding a comment regarding the  new sandbox refresh process for Specific Projects.  The validation step where it detects the existing project in Sandbox and requires it to be deleted before the process can begin.  This additional step adds a significant amount of time to the refresh process whereas prior, copying production data to sandbox would begin immediately and just overwrite the project in sandbox.  Please consider an alternative to deleting the project and allowing the option to overwrite.

Another issue we ran into with the new copy production data to sandbox is the automation rules that existed in sandbox are not removed so when we finished our copy of production project to sandbox and tried to import the automation rules, it wanted to add them as a copy of the existing rule.  The only work around would be to first delete the automation rules in sandbox that are associated to the project we will be copying and then re-import the rules so we have the most up to date prod version of the rule.  This is very time consuming as we are not able to delete automation rules in bulk, only one by one as well as the newly copied project does not have the same ID associated to it so as we select which automation rules to import, we also have to associate them to the project.  We have 111 automation rules so this is also time consuming.

Due to the issues encountered with copying a specific project vs. all projects, we will continue to copy all projects to avoid.

I agree completely with a feature request to deploy configurations from the Sandbox to Production. I was surprised to see that it was missing when I first used my Jira sandbox.

For anyone interested, I eventually solved that problem in Jira using a tool called Salto (https://www.salto.io/jira).  However, I would still love to see this natively supported, especially since Salto doesn't support Confluence.  (I'm not affiliated with Salto; I'm just a happy customer.)

I don't see a feature request to push configuration from the Sandbox to Production. This is more important to me than data.

https://community.atlassian.com/t5/Jira-Software-questions/Mandatory-field-quot-Sprint-quot-in-Bulk-migration/qaq-p/2684387

Good morning.  Just wondering if the ability to select PROD data to move to a Jira Cloud sandbox environment has been implemented yet.  I understand that, per your Sandbox creation documentation, only members of an EAP were previously enabled to select specific PROD data however wondering if this has now become standard functionality for a Jira Cloud Sandbox.  

Thanks!

Hey Team, 

Quick question, I was wondering if there is a reason why creating a Team in Sandbox appears in Prod. I am trying to test out the functionality for Teams before getting my org to implement it and it is inconvenient to have the Teams show up in Prod without proper transition. 

The sandbox is a great feature. Even in the short time that I have been using the Confluence and Jira sandboxes the usefulness of having an environment that is completely separate from production where testing can be carried out, is clear. They are good for trying out apps too. Thanks Atlassian team!

Hi Max,

Thank you for the reply.  Unfortunately, I do not see that option.  I've already asked Atlassian Support, and they told me the functionality was not supported.  That's what prompted me to submit the feature request. 

Regardless, I appreciate the advice, and I'll submit a new support ticket. Thank you!

Hey 0b00da0e7817,

We allow the capability to create a Jira Service Management Free sandbox provided you have Jira Service Management free AND any other Jira premium product in your production environment.

To create a sandbox please follow these instructions: https://support.atlassian.com/organization-administration/docs/manage-product-sandboxes/#Create-a-sandbox 

You should see an option for Jira Service Management on your site. If not please raise a support request and we can have a look at it!

Thanks,

Max