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  1. Atlassian Cloud
  2. CLOUD-10910 Sandbox environment for Cloud (see sub-tasks for specific features)
  3. CLOUD-11254

Ability to copy Assets Data to Sandbox

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      Problem Definition

      Customers are not able to push Assets Data to Sandbox. Due to that , all Assets custom field data will be broken. On top of that, due to Assets workspace ID different in Sandbox , imported automation with Assets related configuration will be broken. ( separated bug : https://jira.atlassian.com/browse/JSDCLOUD-10256).

      Suggested Solution

      Ability to copy Assets data to Sandbox and remain the same workspace ID in Sandbox.

      Why this is important

      Easy for admin to apply the same Assets data in Sandbox.

      Workaround

      • Take object type export from Production and import it to Assets Sandbox.
      • Update again the Assets custom field configuration ( Reselect the object schema) .
      • Update again the automation configuration (Reselect the object schema)

          Form Name

            [CLOUD-11254] Ability to copy Assets Data to Sandbox

            goktug.borlu added a comment -

            What is the last status of this?

            goktug.borlu added a comment - What is the last status of this?

            Paul Geldert added a comment -

            +1

            Paul Geldert added a comment - +1

            Fanny Vachet added a comment -

            I'd rather have a different WorkspaceID, just to avoid wrong API calls changing PRD.

            But this can be easily done with data promotion config files!

            Fanny Vachet added a comment - I'd rather have a different WorkspaceID, just to avoid wrong API calls changing PRD. But this can be easily done with data promotion config files!

            Bernhard G. added a comment -

            Same here - very much needed.
            We have a lot of assets and asset custom fields, but our sandbox gets more and more useless for tests as we can't update the data there to a actual state.

            Bernhard G. added a comment - Same here - very much needed. We have a lot of assets and asset custom fields, but our sandbox gets more and more useless for tests as we can't update the data there to a actual state.

            Shankar Rishikesh added a comment -

            hello Atlassian,

            is there any progress? its been few years, don't you think it is important? Please move it faster ...we need this feature, Asset is growing and this is very much needed !

            Shankar Rishikesh added a comment - hello Atlassian, is there any progress? its been few years, don't you think it is important? Please move it faster ...we need this feature, Asset is growing and this is very much needed !

            Gaurav Pratik added a comment -

            +1

            Gaurav Pratik added a comment - +1

            Shenandoah added a comment -

            I have advocated and we have used the assets completely in conjunction with our internal help desk through Jira Service Management. It is a great part of Jira and has allowed us to do a really good job of change management. However, not being able to merge the Assets is detrimental especially given the intent of Assets and the capability. 

            Shenandoah added a comment - I have advocated and we have used the assets completely in conjunction with our internal help desk through Jira Service Management. It is a great part of Jira and has allowed us to do a really good job of change management. However, not being able to merge the Assets is detrimental especially given the intent of Assets and the capability. 

            Patel, Shivam added a comment -

            Is there going to be anything done to add this? This is causing a lot of manual work for our team each time we need to reset our sandbox. I really do not think it is a big ask to have things copied from one to another especially if everything else is going to be copied. Thanks in advance.

            Patel, Shivam added a comment - Is there going to be anything done to add this? This is causing a lot of manual work for our team each time we need to reset our sandbox. I really do not think it is a big ask to have things copied from one to another especially if everything else is going to be copied. Thanks in advance.

            Kishor Mudhili added a comment -

            around 3 years completed, but no progress. it's not expected from vendor

            Kishor Mudhili added a comment - around 3 years completed, but no progress. it's not expected from vendor

            Antoni Serra added a comment -

            +1

            Antoni Serra added a comment - +1

              fc26ad2ef06e Rishikesh .
              nroslan Atiqah Roslan
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                Created:
                Updated: