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  1. Sourcetree for Windows
  2. SRCTREEWIN-7244

Can't install SourceTree

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Details

    • Bug
    • Resolution: Fixed
    • High
    • 3.0.0-beta-1930
    • 2.0.20.1
    • None

    • Windows 7 Ultimate SP 1
      i5 4590s
      H81M P33
      2x4GB RAM
      R7 370 Nitro 4GB

    • Severity 2 - Major

    Description

      When trying to install SourceTree 20.0.20.1, in third step "Atlassian account", on log in screen, I'm getting "Oops, you've made a malformed request." message. Don't know what happend. It seems, that my account is working, althrough I've never get "e-mail verification" e-mail, but I did get "reset password" e mail. I've tried on to mails, pisakpisze@gmail.com and malec.krzysztof.work@gmail.com , same issue. I've tried to check in Windows Firewall, nothing there. I can't use "Log in with Google" button, nothing happend when pressed. Tried to use random account name, getting same message. I've event tried to delete cookies, uninstall browser extensions(Google Chrome), tried to use different-older SourceTree (1.9.6.0 and some older one, don't remember), same issue.

      Don't have firewall, anti-virus software etc. I can't even attach file in png and bmp formats!

      Attachments

        1. image-2017-11-16-16-43-20-924.png
          image-2017-11-16-16-43-20-924.png
          3.83 MB
        2. image-2017-11-21-23-45-39-719.png
          image-2017-11-21-23-45-39-719.png
          20 kB
        3. image-2018-05-14-00-21-05-891.png
          image-2018-05-14-00-21-05-891.png
          115 kB
        4. screenshot-1.png
          screenshot-1.png
          128 kB
        5. Sourcetree.jpg
          Sourcetree.jpg
          20 kB

        Issue Links

          is duplicated by

          Bug - A problem which impairs or prevents the functions of the product. SRCTREEWIN-7835 It is not possible to install the new source tree version

          • Highest - Our top priority issues
          • Closed

          Bug - A problem which impairs or prevents the functions of the product. SRCTREEWIN-7910 can't install due blank "Use an existing account" dialog

          • Highest - Our top priority issues
          • Closed

          Bug - A problem which impairs or prevents the functions of the product. SRCTREEWIN-7949 Opens blank page when trying to use existing account

          • Highest - Our top priority issues
          • Closed

          Bug - A problem which impairs or prevents the functions of the product. SRCTREEWIN-7958 Not able to download source tree when clicking on Using Existing Account nothing comes up

          • Highest - Our top priority issues
          • Closed

          Bug - A problem which impairs or prevents the functions of the product. SRCTREEWIN-8025 Atlasslian Source-Tree 2.1.2.5 not able to register on install. Multiple Version are affected due to the same issue .

          • Highest - Our top priority issues
          • Closed

          Bug - A problem which impairs or prevents the functions of the product. SRCTREEWIN-8037 SourceTree for Windows Will Not Install!

          • Highest - Our top priority issues
          • Closed

          Bug - A problem which impairs or prevents the functions of the product. SRCTREEWIN-8045 SourceTree 2.3.1.0 will not install on Windows 10

          • Highest - Our top priority issues
          • Closed

          Bug - A problem which impairs or prevents the functions of the product. SRCTREEWIN-8170 SourceTree install fails at login. Version 2.1 also does not work

          • Highest - Our top priority issues
          • Closed

          Bug - A problem which impairs or prevents the functions of the product. SRCTREEWIN-4741 SourceTree doesn't pass beyond the Log in to your Atlassian account page

          • High - High priority issues
          • Closed

          Bug - A problem which impairs or prevents the functions of the product. SRCTREEWIN-7339 SourceTree installation issue during Atlassian Accounts step

          • High - High priority issues
          • Closed

          Bug - A problem which impairs or prevents the functions of the product. SRCTREEWIN-7435 Clicking "Use an existing account" during installation brings up blank pop up

          • High - High priority issues
          • Closed

          Bug - A problem which impairs or prevents the functions of the product. SRCTREEWIN-7781 Always get "Oops, you've made a malformed request" in installation

          • High - High priority issues
          • Closed

          Bug - A problem which impairs or prevents the functions of the product. SRCTREEWIN-7939 Unable to log into Source Tree Account

          • High - High priority issues
          • Closed

          Bug - A problem which impairs or prevents the functions of the product. SRCTREEWIN-8013 White window in "use an existing account" Windows 10

          • High - High priority issues
          • Closed

          Bug - A problem which impairs or prevents the functions of the product. SRCTREEWIN-8022 Not able to login during Installation - "Use an Existing account"

          • High - High priority issues
          • Closed

          Bug - A problem which impairs or prevents the functions of the product. SRCTREEWIN-8036 Install - Use an existing account - Enter credentials - white screen of death

          • High - High priority issues
          • Closed

          Bug - A problem which impairs or prevents the functions of the product. SRCTREEWIN-8043 Can't install

          • High - High priority issues
          • Closed

          Bug - A problem which impairs or prevents the functions of the product. SRCTREEWIN-8062 Google Authentication freezes during two-step verification

          • High - High priority issues
          • Closed

          Bug - A problem which impairs or prevents the functions of the product. SRCTREEWIN-8131 Installation Login does not work

          • High - High priority issues
          • Closed

          Bug - A problem which impairs or prevents the functions of the product. SRCTREEWIN-8163 SourceTree cannot load the login-window - cannot use SourceTree

          • High - High priority issues
          • Closed

          Bug - A problem which impairs or prevents the functions of the product. SRCTREEWIN-8182 Not possible to Install - Window without Content appears

          • High - High priority issues
          • Closed

          Bug - A problem which impairs or prevents the functions of the product. SRCTREEWIN-8322 Can't log in with Atlassian account in Sourcetree

          • High - High priority issues
          • Closed

          Bug - A problem which impairs or prevents the functions of the product. SRCTREEWIN-7934 Can`t install the program/ White screen on "License agreement" step

          • Medium - Medium priority issues
          • Closed

          Bug - A problem which impairs or prevents the functions of the product. SRCTREEWIN-8055 Not able to install SourceTreeSetup-2.3.1.0.exe

          • Medium - Medium priority issues
          • Closed

          Bug - A problem which impairs or prevents the functions of the product. SRCTREEWIN-8134 Can't install SourceTree

          • Medium - Medium priority issues
          • Closed

          Bug - A problem which impairs or prevents the functions of the product. SRCTREEWIN-7968 Installer fails to login - so unable to install

          • Low - Low priority issues
          • Closed

          Bug - A problem which impairs or prevents the functions of the product. SRCTREEWIN-8019 unable to install sourcetree, the login window is blank

          • Low - Low priority issues
          • Closed

          Bug - A problem which impairs or prevents the functions of the product. SRCTREEWIN-8024 Install doesn't work

          • Low - Low priority issues
          • Closed

          Bug - A problem which impairs or prevents the functions of the product. SRCTREEWIN-8155 version 2.3.5 won't install on Windows 10

          • Low - Low priority issues
          • Closed

          Activity

            People

              Unassigned Unassigned
              c462371369df Krzysztof Malec
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              70 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved: