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  1. Sourcetree for Windows
  2. SRCTREEWIN-8045

SourceTree 2.3.1.0 will not install on Windows 10

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Details

    • Bug
    • Status: Closed (View Workflow)
    • Highest
    • Resolution: Duplicate
    • 2.3.1.0
    • None
    • None
    • None
    • Windows 10

    • Severity 1 - Critical

    Description

      Running the setup, it gets to the Account information. A dialog box to enter the account information appears, but the dialog is totally empty. There is no text, buttons, or places to fill in the account information.

      I tried to attach a screenshot, and got a message "JIRA coould not attach the file. There is a missing token."

       

      I tried to create a log. Since the install did not complete,the log was not created.

      I delete C:\Users%USERNAME%\AppData\Local\Atlassian directory and C:\Users%USERNAME%\AppData\Local\Sourcetree directory, then rerun the install with the same results.

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              Unassigned Unassigned
              195ebd1d5670 Barry Lukoff
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              Dates

                Created:
                Updated:
                Resolved: