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  1. Sourcetree for Windows
  2. SRCTREEWIN-8045

SourceTree 2.3.1.0 will not install on Windows 10

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    Details

    • Type: Bug
    • Status: Closed (View Workflow)
    • Priority: Highest
    • Resolution: Duplicate
    • Affects Version/s: 2.3.1.0
    • Fix Version/s: None
    • Component/s: None
    • Labels:
      None
    • Environment:

      Windows 10

    • Symptom Severity:
      Severity 1 - Critical

      Description

      Running the setup, it gets to the Account information. A dialog box to enter the account information appears, but the dialog is totally empty. There is no text, buttons, or places to fill in the account information.

      I tried to attach a screenshot, and got a message "JIRA coould not attach the file. There is a missing token."

       

      I tried to create a log. Since the install did not complete,the log was not created.

      I delete C:\Users%USERNAME%\AppData\Local\Atlassian directory and C:\Users%USERNAME%\AppData\Local\Sourcetree directory, then rerun the install with the same results.

        Attachments

        1. SourceTree.JPG
          45 kB
          Martin Rivard

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              Assignee:
              Unassigned
              Reporter:
              barry.p.lukoff Barry Lukoff
              Votes:
              2 Vote for this issue
              Watchers:
              7 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved: