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  1. Jira Cloud
  2. JSWCLOUD-25639

Implement report for tracking time in status in JIRA

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      NOTE: This suggestion is for JIRA Cloud. Using JIRA Server? See the corresponding suggestion.

      Problem Definition

      Currently, there is no way of having a report generated to calculate how long an issue was in a particular status. This will help to identify best performers and issues which do not follow the correct timeline of an issue.

      Suggested Solution

      Implement reports that could:

      • Order issues by resolution time (to identify long running/complex ones)
      • Order issues by users and times they took to solve issues assigned to them.
      • Order issues by projects to identify what not keeping up with project timeline/delaying the project.

      Workaround

      To utilise the tab Transitions when viewing an issue. However, this is only available issue by issue.

      Updates

      2nd Dec 2024: Update

      Hi everyone,

      Thank you for your feedback and comments so far. At this time, we are not actively working on the implementation of this idea. However, we are interested in continuing to capture customer interest and feedback.

      If you have additional thoughts or would like to share more insights, please feel free to contribute to the comments below. We're always open to better understanding your needs and how this idea might align with our product roadmap in the future.

      Thanks,
      Lisa
      Product Manager 

       

       

              50414d060832 Lisa
              nghanis Nithiyaa Ghanis (Inactive)
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                Created:
                Updated: