Average Time In Status - Cycle Time Calculations

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      Hi Atlassian Support Team,

       

      The company I work with needs to calculate cycle time spent in any given workflow status for each epic, issue, and sub-task in our Jira Projects.  I currently use your, "Average Time in Status," gadget on a dashboard for metrics however, the average can very easily be altered by an outlier that cannot currently be filtered out.

      For any given epic, issue, and sub-task, we need to be able to see (perhaps in a custom field) and export:

      1. The date the epic/issue/subtask is moved into the status, "In Progress," (or any status for that matter).
      2. The date the epic/issue/subtask is resolved or closed.

      These features do not necessarily need to be in a gadget but I do need the ability to view and export the above information.

       

       

      Please contact Katrina Lieber for specific case usage at 970-407-6259 or  katrina.lieber@aei.com

       

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              Reporter:
              Katrina.Lieber
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