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  1. Jira Platform Cloud
  2. JRACLOUD-28749

How can we get a report of how long an issue is in each status

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    • Resolution: Won't Fix
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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      NOTE: This suggestion is for JIRA Cloud. Using JIRA Server? See the corresponding suggestion.

      We want to generate the report for date/time details for the issues being in a particular status with the details like:

      • Date and Time when the issue was placed in a particular status eg. "IN UAT"
      • Time spent in this status. Date/time when the status was changed to another status.
      • Who made this change and when

      Request you to please address.

      Regards,
      DTS Team

            [JRACLOUD-28749] How can we get a report of how long an issue is in each status

            Emre Toptancı [OBSS] added a comment -

            For those who are interested, our team at OBSS developed Time in Status for Jira Server and Cloud. The app is available on Atlassian Marketplace.

            https://marketplace.atlassian.com/apps/1211756/time-in-status?hosting=cloud

            • The app reports on how much time each issue spent in each status, each assignee or each group.
            • Can show durations as days, hours, minutes or seconds.
            • Can report based on a 24/7 calendar or custom business calendars you define.
            • Can also report the number of times each status and each transition was used.
            • Can calculate average durations or counts, grouped by the fields you select.
            • Can export report data as CSV, XLS or XLSX.

            Emre Toptancı [OBSS] added a comment - For those who are interested, our team at OBSS developed Time in Status for Jira Server and Cloud. The app is available on Atlassian Marketplace. https://marketplace.atlassian.com/apps/1211756/time-in-status?hosting=cloud The app reports on how much time each issue spent in each status, each assignee or each group. Can show durations as days, hours, minutes or seconds. Can report based on a 24/7 calendar or custom business calendars you define. Can also report the number of times each status and each transition was used. Can calculate average durations or counts, grouped by the fields you select. Can export report data as CSV, XLS or XLSX.

            Bryan Rollins added a comment -

            Thanks for the feature request - while we don't have plans for this in JIRA today, you can get a lot of similar information through a few other means:

            JIRA provides a 'Average Time in Status' gadget, which displays the average number of days issues have spent in a status.

            GreenHopper provides a control chart diagram and a cumulative flow diagram that give you a graphical representation of issues in each status and the duration of resolution for each issue.

            You could develop a plugin to create a gadget for this exact report if the options above don't satisfy your needs. If you'd like development support, there are several approaches:

            1. Check the JIRA Development Hub.
            2. Connect with the JIRA community on Atlassian Answers.
            3. Consult with a local Atlassian Expert.

            Cheers,

            JIRA Product Management

            Bryan Rollins added a comment - Thanks for the feature request - while we don't have plans for this in JIRA today, you can get a lot of similar information through a few other means: JIRA provides a 'Average Time in Status' gadget, which displays the average number of days issues have spent in a status. GreenHopper provides a control chart diagram and a cumulative flow diagram that give you a graphical representation of issues in each status and the duration of resolution for each issue. You could develop a plugin to create a gadget for this exact report if the options above don't satisfy your needs. If you'd like development support, there are several approaches: 1. Check the JIRA Development Hub . 2. Connect with the JIRA community on Atlassian Answers . 3. Consult with a local Atlassian Expert . Cheers, JIRA Product Management

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