Uploaded image for project: 'Jira Platform Cloud'
  1. Jira Platform Cloud
  2. JRACLOUD-68956

Track time between transition statues

XMLWordPrintable

    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      Problem Definition

      Users cannot track time between status transitions.  It seems this was available in the old UI. When viewing an issue previously, under the Activity section there was a tab called Transitions. Users could track time between status changes here. 

      Suggested Solution

      Give users access to details of time between statuses 

      Workaround

      Currently no workaround

      Previous workaround was available on Community

      https://community.atlassian.com/t5/Jira-questions/How-to-get-the-time-between-the-workflow-transitions-in-Cloud/qaq-p/617957

            [JRACLOUD-68956] Track time between transition statues

            Belto added a comment - - edited

            Dear Customers,

            After comparing this bug request against the known bug report JRACLOUD-41234 we realised that both are addressing the same scenario. Since we consider JRACLOUD-41234 the main point of entry for this scenario, we will be closing this request now and will ask you to cast your votes in the original request so we can measure the impact and interest more accurately. If you believe that this has been done in error please raise a Support request at support.atlassian.com and we will endeavour to address it.

            Cheers,

            Belto
            Cloud Support Engineer | Amsterdam

            Belto added a comment - - edited Dear Customers, After comparing this bug request against the known bug report JRACLOUD-41234 we realised that both are addressing the same scenario. Since we consider JRACLOUD-41234 the main point of entry for this scenario, we will be closing this request now and will ask you to cast your votes in the original request so we can measure the impact and interest more accurately. If you believe that this has been done in error please raise a Support request at support.atlassian.com and we will endeavour to address it. Cheers, Belto Cloud Support Engineer | Amsterdam

            Emre Toptancı [OBSS] added a comment -

            For those who are interested, we developed [Time in Status|https://marketplace.atlassian.com/apps/1211756/time-in-status?hosting=cloud] by OBSS for Jira Server and Cloud.

            • The app reports on how much time each issue spent in each status, each assignee or each group.
            • Can show durations as days, hours, minutes or seconds.
            • Can report based on a 24/7 calendar or custom business calendars you define.
            • Can show number of times each status and each transition was used.
            • Can show average durations grouped by the fields you select.
            • Can export report data as CSV, XLS or XLSX.

            Emre Toptancı [OBSS] added a comment - For those who are interested, we developed [Time in Status| https://marketplace.atlassian.com/apps/1211756/time-in-status?hosting=cloud ] by OBSS for Jira Server and Cloud. The app reports on how much time each issue spent in each status, each assignee or each group. Can show durations as days, hours, minutes or seconds. Can report based on a 24/7 calendar or custom business calendars you define. Can show number of times each status and each transition was used. Can show average durations grouped by the fields you select. Can export report data as CSV, XLS or XLSX.

              Unassigned Unassigned
              dhenson@atlassian.com Dain Henson (Inactive)
              Votes:
              1 Vote for this issue
              Watchers:
              2 Start watching this issue

                Created:
                Updated:
                Resolved: