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Bug
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Resolution: Fixed
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Highest
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4.0.0, 4.18.0, 4.20.7
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6.04
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13
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Severity 2 - Major
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263
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NOTE: This bug report is for JIRA Server. Using JIRA Cloud? See the corresponding bug report.
Summary
Custom field description in Jira shows <p> tag in bulk edit - detail screen
Steps to reproduce:
- Create a JSD service desk (enable it on top an JIRA project, for example)
- On the customer portal, raise a request.
- Search for the issue under the project. Select and follow the JIRA Bulk Edit wizard
- On Step 3 of 4: Operation Details, scroll to "Change Customer Request Type"
Expected results:
- The description is displayed without appending the "<p>" at the start / and of the description
Actual results
- Notice the description of the field is "<p>Holds information about which Service Desk was used to create an issue. This custom field is created programmatically. Please do not remove.</p>"
Notes
- The description is displayed correctly under JIRA BTF
- The issue is not cause to JSD customfield's description, which is just plain text. The issue can be observed on some custom field like JIRA Agile "Change Developer"
Workaround
There is currently no workaround for this issue.
- causes
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JSDSERVER-1598 Request Participants description contains html tags
- Closed
- is duplicated by
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JRASERVER-59186 Custom field description contains HTML tags
- Closed
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JRASERVER-71556 Remove HTML tags from locked fields
- Closed
- is related to
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JRACLOUD-66006 Description of some custom fields are converted to HTML
- Closed
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JRASERVER-70877 Adding a description for the Attachments field from the field configuration, shows <p> tags in the create issue screen.
- Closed
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JRASERVER-41599 Field description is not shown in quick-edit mode for the description field itself
- Closed
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JRASERVER-70859 Disallow HTML in custom field descriptions and list item values by default
- Closed
- relates to
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JRACLOUD-40434 Customfield description on JIRA OD show <p> tag in bulk edit - detail screen
- Closed
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NEMO-122 Loading...
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JPOS-5291 Loading...
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SSE-827 Loading...
- caused by
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JDEV-31253 Loading...
- clones
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JDEV-30848 Loading...
- is cloned by
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MNSTR-5248 Loading...
- mentioned in
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