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  1. Jira Service Management Data Center
  2. JSDSERVER-6187

When insert a table in JIRA Visual Editing Mode, in JIRA Service Desk Queue Page, Broken Table shows after comment.

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      Summary

      When insert a table in JIRA Visual Editing Mode, in JIRA Service Desk Queue Page, Broken Table shows after comment.

      Environment

      JIRA Version : Tested on JIRA 7.7.2

      Steps to Reproduce

      1. Open JIRA Service Desk Project.
      2. Click on Queues to show all aopen issue.
      3. Click on anyone issue to open it. (The Queues should show at your left hand side)
      4. Insert a table in visual view editing mode.
      5. Add in the Comment.
      6. It will shows broken table.
      7. Issue will not happen if we are using text editing mode or open the issue without queues at your left hand side.

      Expected Results

      Table should be show correctly.

      Actual Results

      It shows

      Header 1

      Header 2|
      Header 3|

      1

      1|
      1|

      2

      2|
      2|

      3

      3|
      3|

      Workaround

      Use text editing mode while insert a table.

            [JSDSERVER-6187] When insert a table in JIRA Visual Editing Mode, in JIRA Service Desk Queue Page, Broken Table shows after comment.

            Martin Ma added a comment -

            Hi 42b87d8f30b4, this has been fixed in JSD Server 4.7.0 release. If you upgrade to 4.7.0 (i.e. Jira version 8.7.0) or any version above that, you'll get the expected behavior.

            Martin Ma added a comment - Hi 42b87d8f30b4 , this has been fixed in JSD Server 4.7.0 release. If you upgrade to 4.7.0 (i.e. Jira version 8.7.0) or any version above that, you'll get the expected behavior.

            David Monroe added a comment -

            I've encountered the same issue. A workaround is to view the issue via the /browse/ path.

            We're experiencing broken formatting when viewing via the queues URL. 

            [Your Jira domain]/browse/[issue ID]

            I wish there was a fix for this.

            David Monroe added a comment - I've encountered the same issue. A workaround is to view the issue via the /browse/ path. We're experiencing broken formatting when viewing via the queues URL.  [Your Jira domain] /browse/ [issue ID] I wish there was a fix for this.

            Chris Jones added a comment -

            Please fix, this is a straight forward bug that makes Jira / JSD seem unpolished. Very disappointing.

            Chris Jones added a comment - Please fix, this is a straight forward bug that makes Jira / JSD seem unpolished. Very disappointing.

            Mohannad Alghaslan added a comment -

            This issue is also occurring to me. Whenever I fill a table in a Rich Text Editor "Wiki Renderer" the table formatting fails.

            Mohannad Alghaslan added a comment - This issue is also occurring to me. Whenever I fill a table in a Rich Text Editor "Wiki Renderer" the table formatting fails.

              mma Martin Ma
              dkoh Danson (Inactive)
              Affected customers:
              23 This affects my team
              Watchers:
              23 Start watching this issue

                Created:
                Updated:
                Resolved: