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Bug
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Resolution: Unresolved
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Low
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None
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7.10.2, 8.0.1
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None
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7.1
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4
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Severity 3 - Minor
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1
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Summary
When inserting line breaks (i.e.: "//") to control line spacing in Jira Visual Editing Mode, in Jira Service Desk Queue Page, visual editor gets broken.
Environment
Jira Version : Tested on Jira SD 4.0.1
Steps to Reproduce
- Open JIRA Service Desk Project.
- Click on Queues to show all open issue.
- Click on any issue to open it. (The Queues should show at your left hand side)
- Insert a line break (i.e.: "//"), a table and other hmtl macro formatting in visual view editing mode.
- Add in the Comment.
- It will show broken line breaks, additional line breaks and broken tables.
- Issue will not happen if we are using text editing mode or open the issue without queues at your left hand side.
Expected Results
Formatting should be show correctly.
Workaround
Use text editing mode while inserting this formatting.
- is related to
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JSDSERVER-5957 Rich Text Editor does not save table correctly in visual mode when viewing the issue from SD Queue
- Closed
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JSDSERVER-6187 When insert a table in JIRA Visual Editing Mode, in JIRA Service Desk Queue Page, Broken Table shows after comment.
- Closed
- is cloned by
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MNSTR-3143 Loading...
- relates to
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MNSTR-3502 Loading...