Uploaded image for project: 'Jira Data Center'
  1. Jira Data Center
  2. JRASERVER-67329

Rich Text Editor in Service Desk: Insert table in Visual mode and save will cause the table to be misformatted.

    XMLWordPrintable

Details

    Description

      Summary

      Inserting a table in Visual mode and save it will cause the table to be misformatted.

      Steps to Reproduce

      1. Open any Service Desk project issues from the Queues.
      2. Add or edit description/comment.
      3. Make sure you are on the Visual mode.
      4. Insert or copy a table to Description or Comment by using the > Table.
      5. Save by 'Share with customer' or 'Comment internally'.

      Expected Results

      Actual Results

      Workaround

      Re-edit the description/comment in text mode to fix the table format.

      Notes

      This is only reproducible when the URL of the issue is like <base-URL>/projects/<project-key>/queues/custom/<queue-id>/<issue-key>. It's working fine if editing the issue on a page URL like <base-URL>/browse/<issue-key>.

      Attachments

        Issue Links

          Activity

            People

              mma Martin Ma
              bkek Benz Kek (Inactive)
              Votes:
              52 Vote for this issue
              Watchers:
              51 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved: