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Bug
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Resolution: Fixed
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Low
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7.4.0, 7.7.0, 7.8.1, 7.9.0, 7.9.2, 7.13.0, 7.12.3, 8.1.0, 8.6.0
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7.04
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14
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Severity 3 - Minor
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6
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Summary
Inserting a table in Visual mode and save it will cause the table to be misformatted.
Steps to Reproduce
- Open any Service Desk project issues from the Queues.
- Add or edit description/comment.
- Make sure you are on the Visual mode.
- Insert or copy a table to Description or Comment by using the > Table.
- Save by 'Share with customer' or 'Comment internally'.
Expected Results
Actual Results
Workaround
Re-edit the description/comment in text mode to fix the table format.
Notes
This is only reproducible when the URL of the issue is like <base-URL>/projects/<project-key>/queues/custom/<queue-id>/<issue-key>. It's working fine if editing the issue on a page URL like <base-URL>/browse/<issue-key>.
- duplicates
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JSDSERVER-6187 When insert a table in JIRA Visual Editing Mode, in JIRA Service Desk Queue Page, Broken Table shows after comment.
- Closed
- relates to
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JRASERVER-65047 Table format breaks
- Closed
- is resolved by
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MNSTR-3502 Loading...