Create Service Desk Schema

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    • Type: Suggestion
    • Resolution: Duplicate
    • None
    • Component/s: Global Configuration
    • None

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      In its current configuration, if you want to use the same Service Desk Schema across several projects, you have to copy the SLAs, the Customer Portal and Request Types, etc. by hand.

      Please create schema for JSD that can be tied to a project or projects much like the behavior of the Issue Type Screen Schemes and Workflow Schemes.

            Assignee:
            Unassigned
            Reporter:
            Amanda {Praecipio}
            Votes:
            18 Vote for this issue
            Watchers:
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              Created:
              Updated:
              Resolved: