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  1. Jira Service Management Cloud
  2. JSDCLOUD-472

Create Service Desk Schema

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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      In its current configuration, if you want to use the same Service Desk Schema across several projects, you have to copy the SLAs, the Customer Portal and Request Types, etc. by hand.

      Please create schema for JSD that can be tied to a project or projects much like the behavior of the Issue Type Screen Schemes and Workflow Schemes.

              Unassigned Unassigned
              54acee136258 Amanda {Praecipio}
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