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  1. Jira Service Management Cloud
  2. JSDCLOUD-1000

Enable Project Admin to clone a request type

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    Description

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Background:
      Requests types are awesome because they sit on top of JIRA issue types. You can re-use the same issue type and then hide fields and give them preset values per request type.

      Now here is the thing. Requests types might only differ in the way those fields are filled. So it would be great if the admin could clone an existing request type and then modify the respective fields. See screenshot attached.

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              a620038e6229 Jehan Gonsalkorale
              sbroda Stefan Broda
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                Created:
                Updated: