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  1. Jira Service Management Data Center
  2. JSDSERVER-1000

Enable Project Admin to clone a request type

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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

    Description

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Background:
      Requests types are awesome because they sit on top of JIRA issue types. You can re-use the same issue type and then hide fields and give them preset values per request type.

      Now here is the thing. Requests types might only differ in the way those fields are filled. So it would be great if the admin could clone an existing request type and then modify the respective fields. See screenshot attached.

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          is related to

          Suggestion - JSDSERVER-472 Create Service Desk Schema

          • Closed
          relates to

          Suggestion - JSDCLOUD-1000 Enable Project Admin to clone a request type

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              Unassigned Unassigned
              sbroda Stefan Broda
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