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  1. Jira Service Management Cloud
  2. JSDCLOUD-472

Create Service Desk Schema

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    Description

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      In its current configuration, if you want to use the same Service Desk Schema across several projects, you have to copy the SLAs, the Customer Portal and Request Types, etc. by hand.

      Please create schema for JSD that can be tied to a project or projects much like the behavior of the Issue Type Screen Schemes and Workflow Schemes.

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        Issue Links

          duplicates

          Suggestion - JSDCLOUD-191 Service Desk templates

          • Future Consideration
          is related to

          Suggestion - JSDCLOUD-1787 Ability to clone or copy Service Desk project

          • Closed

          Suggestion - JSDSERVER-472 Create Service Desk Schema

          • Closed
          relates to

          Suggestion - JSDCLOUD-1000 Enable Project Admin to clone a request type

          • Closed

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              Unassigned Unassigned
              54acee136258 Amanda {Praecipio}
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