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  1. Jira Service Management Data Center
  2. JSDSERVER-2327

Allow further customization of Customer portal

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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

    Description

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Issue Summary
      Customer would like to be able to Add images next to their welcome page in Service Desk as well as redirect Service Desk to their own customized home when the Help desk button is clicked.

      Step by Step

      • Customer has designed their custom welcome page.
      • They would like to either have a link that helps redirect to their custom designed welcome page or edit the existing Help Desk to link to their custom Welcome page.
      • Secondly, customer would like to have the ability to add an image to the Welcome Page, however this is different from the icon that is available in Service Desk > Project > Setting > Portal Settings
        • They want the image to appear only on the Welcome Page right nect to the welcome to signify the product.

      Attachments

        Issue Links

          is related to

          Suggestion - JSDSERVER-4292 Ability to Customize the Self-help Content and Layout in Customer Portal

          • Gathering Interest
          relates to

          Suggestion - JSDCLOUD-8387 Allow further customization of Customer portal

          • Closed

          Suggestion - JRASERVER-72291 Customize attachment paperclip icon

          • Gathering Interest

          Suggestion - JSDSERVER-4976 How to hide (Popular and Browse All ) on customer portal

          • Gathering Interest

          Suggestion - JSDCLOUD-2327 Allow further customization of Customer portal

          • Reviewing
          mentioned in

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              Unassigned Unassigned
              ijimoh Ismael Olusula Jimoh (Inactive)
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              Dates

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                Updated:

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