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  1. Jira Service Management Data Center
  2. JSDSERVER-4976

How to hide (Popular and Browse All ) on customer portal


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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Problem Definition

      Currently unable to hide Popular and Browse All from Customer Portal in Service Desk:

      Many users would like to hide this on their Customer Portal

      Suggested Solution

      Provide an option when editing Customer Portal to edit and hide certain sections.

      Why this is important

      Better ability to change how Customer Portal displays depending on certain client's needs.


      No known workaround.

            Unassigned Unassigned
            0cf71797fee4 Anand Sarangapani
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