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  1. Jira Service Management Data Center
  2. JSDSERVER-4976

How to hide (Popular and Browse All ) on customer portal

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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Problem Definition

      Currently unable to hide Popular and Browse All from Customer Portal in Service Desk:

      Many users would like to hide this on their Customer Portal

      Suggested Solution

      Provide an option when editing Customer Portal to edit and hide certain sections.

      Why this is important

      Better ability to change how Customer Portal displays depending on certain client's needs.

      Workaround

      No known workaround.

        1. Screen Shot 2017-11-29 at 1.20.37 PM.png
          Screen Shot 2017-11-29 at 1.20.37 PM.png
          97 kB

            [JSDSERVER-4976] How to hide (Popular and Browse All ) on customer portal

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            Reese added a comment -

            Adding my comment here to say that "All portals" and "popular" do not fit my org, some projects are kind of private, need option to hide these options.......

            Reese added a comment - Adding my comment here to say that "All portals" and "popular" do not fit my org, some projects are kind of private, need option to hide these options.......

              Unassigned Unassigned
              0cf71797fee4 Anand Sarangapani
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                Created:
                Updated: