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Suggestion
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Resolution: Won't Do
NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.
We would like the ability to really brand the service desk portal to make it our own. The ability to apply custom CSS and other HTML assets in a way that is supported and would come along during upgrades. It could be as easy as giving us an area to inject items in the header and document the elements so we don't have to reverse engineer it.
Hi all,
We are always looking for ways to improve the customer portal and have a few open questions around some of your branding/customisation requirements. We have created a quick survey to capture some of your feedback here: http://www.surveygizmo.com/s3/3335698/2017-Customer-Portal-Customisation
Thank you again for all your continuous feedback!
JIRA Service Desk team
Hi everyone,
Thanks so much for your votes and comments on this issue.
JIRA Service Desk 2.5 has been released with the ability to customize the Help Center and we all hope you take it for a spin! JIRA Service Desk 2.5 contains lots of other goodness and you can read the full release notes here.
After analysis of this issue we decided to move forward favoring ease of use by building an editor for the help center. The ability to add custom html/css is not something we can put on our short to mid term roadmap. Therefore we think it is only fair to not keep this issue as open and close it as "won't fix".
We have also created two separate tickets to keep tracks of your other customization needs. Please vote on the suggestion you'd like to see first:
Help Center Footer Customization
Help Center Body Customization
Cheers,
Joseph
JIRA Service Desk Product Management
- is duplicated by
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JSDSERVER-805 Customize / Translate Help Center page
- Closed
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JSDSERVER-816 Ability to "Brand" The Main Portal
- Closed
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JSDSERVER-892 Allow customisation/branding of Help Center/Service Desk Portals page.
- Closed
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JSDSERVER-909 JIRA Service Desk Branding
- Closed
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JSDSERVER-982 Ability to remove or change customer facing references to Atlassian and JIRA
- Closed
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JSDSERVER-2317 Service Desk - Customer Portal - Custom CSS
- Closed
- is related to
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JSDSERVER-184 Ability to customise the colour of the Customer Portal
- Closed
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JSDSERVER-1043 The header of the customer portal should follow the theme set in JIRA for consistency
- Closed
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JSDSERVER-1044 How could i change the default css?
- Closed
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JSDSERVER-1277 Allow to do branding of the JIRA Service Desk Customer Portal Login page
- Closed
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JSDSERVER-2293 Improve Usability in Customer Portal My Request page
- Closed
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JSDSERVER-2127 Ability to have the JIRA Look and Feel on Customer Portal
- Gathering Interest
- relates to
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JSDCLOUD-22 As a JIRA Service Desk customer, I should be able to apply "advanced branding" to my support portal.
- Closed
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JSDSERVER-1314 Configurable Service desk
- Closed
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JSDSERVER-1673 Enable custom CSS for Jira Service Management
- Gathering Interest
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JSDSERVER-3768 As a admin, I would like to add some CSS and JS into the customer portal
- Gathering Interest
- mentioned in
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