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  1. Jira Service Management Data Center
  2. JSDSERVER-909

JIRA Service Desk Branding

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    • Icon: Suggestion Suggestion
    • Resolution: Duplicate
    • None
    • Customer Portal
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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      I'm trying to change default JIRA branding but my branding is there only on the first page. When user go to the page with list of all customer issues, the branding (Logo) is not there anymore. When user press on the button JIRA Help Desk, he came to the page where he can chose some customer portal but the whole JIRA Service Desk text is in English language and my branding is also not there. English language is not acceptable for our customer at all and it should be translated to the German language.
      I set priority -> Blocker because we can not go into production with such a customer portal, especially the mixture of German and English languages is not acceptable.

        1. 2014-10-07 11_56_27-Help Center - Service Desk.png
          2014-10-07 11_56_27-Help Center - Service Desk.png
          34 kB
        2. 2014-10-07 11_59_44-IT & Organisation - User Help Desk - Service Desk.png
          2014-10-07 11_59_44-IT & Organisation - User Help Desk - Service Desk.png
          55 kB
        3. 2014-10-07 12_00_28-Aktuelle Vorgänge - Service Desk.png
          2014-10-07 12_00_28-Aktuelle Vorgänge - Service Desk.png
          21 kB

          Form Name

            [JSDSERVER-909] JIRA Service Desk Branding

            Katherine Yabut made changes -
            Workflow Original: JAC Suggestion Workflow [ 3010978 ] New: JAC Suggestion Workflow 3 [ 3648369 ]
            Status Original: RESOLVED [ 5 ] New: Closed [ 6 ]
            Owen made changes -
            Workflow Original: Confluence Workflow - Public Facing v4 [ 2664995 ] New: JAC Suggestion Workflow [ 3010978 ]
            Owen made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2321932 ] New: Confluence Workflow - Public Facing v4 [ 2664995 ]
            Status Original: Closed [ 6 ] New: Resolved [ 5 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow [ 2052154 ] New: JSD Suggestion Workflow - TEMP [ 2321932 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2047633 ] New: JSD Suggestion Workflow [ 2052154 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow [ 1279353 ] New: JSD Suggestion Workflow - TEMP [ 2047633 ]
            jonah (Inactive) made changes -
            Description Original: I'm trying to change default JIRA branding but my branding is there only on the first page. When user go to the page with list of all customer issues, the branding (Logo) is not there anymore. When user press on the button JIRA Help Desk, he came to the page where he can chose some customer portal but the whole JIRA Service Desk text is in English language and my branding is also not there. English language is not acceptable for our customer at all and it should be translated to the German language.
            I set priority -> Blocker because we can not go into production with such a customer portal, especially the mixture of German and English languages is not acceptable.             		New: {panel:bgColor=#e7f4fa}
              *NOTE:* This suggestion is for *JIRA Service Desk Server*. Using *JIRA Service Desk Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JSDCLOUD-909].
              {panel}

            I'm trying to change default JIRA branding but my branding is there only on the first page. When user go to the page with list of all customer issues, the branding (Logo) is not there anymore. When user press on the button JIRA Help Desk, he came to the page where he can chose some customer portal but the whole JIRA Service Desk text is in English language and my branding is also not there. English language is not acceptable for our customer at all and it should be translated to the German language.
            I set priority -> Blocker because we can not go into production with such a customer portal, especially the mixture of German and English languages is not acceptable.
            jonah (Inactive) made changes -
            Link New: This issue relates to JSDCLOUD-909 [ JSDCLOUD-909 ]
            Amogh Sarda (Inactive) made changes -
            Link New: This issue relates to JSD-3225 [ JSD-3225 ]
            Amogh Sarda (Inactive) made changes -
            Link Original: This issue duplicates JSD-3225 [ JSD-3225 ]

              Unassigned Unassigned
              703e09fa2c6f Marijan Kuzma
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                Created:
                Updated:
                Resolved: