Configurable Service desk

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    • Type: Suggestion
    • Resolution: Low Engagement
    • None
    • Component/s: Customer Portal
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    • 0
    • 3

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Please make the service desk, especially the screens which are displayed to the customer more configurable. This is one of the strengths of JIRA, which should be standard for all Atlassian products.

      In detail:
      + Configurable fields (which should be displayed)
      + Size of the icons and texts (for many issues this is much too big)
      + Views (like all issues for a company / customer) or only issues I have reported...

            Assignee:
            Unassigned
            Reporter:
            Lars Hansen
            Votes:
            10 Vote for this issue
            Watchers:
            7 Start watching this issue

              Created:
              Updated:
              Resolved: