Uploaded image for project: 'Jira Service Desk Cloud'
  1. Jira Service Desk Cloud
  2. JSDCLOUD-1314

Configurable Service desk

    XMLWordPrintable

    Details

    • Support reference count:
      3
    • Feedback Policy:

      Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      Description

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Please make the service desk, especially the screens which are displayed to the customer more configurable. This is one of the strengths of JIRA, which should be standard for all Atlassian products.

      In detail:
      + Configurable fields (which should be displayed)
      + Size of the icons and texts (for many issues this is much too big)
      + Views (like all issues for a company / customer) or only issues I have reported...

        Attachments

          Issue Links

            Activity

              People

              Assignee:
              Unassigned
              Reporter:
              lars.hansen Lars Hansen
              Votes:
              9 Vote for this issue
              Watchers:
              7 Start watching this issue

                Dates

                Created:
                Updated: