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  1. Jira Service Management Cloud
  2. JSDCLOUD-22

As a JIRA Service Desk customer, I should be able to apply "advanced branding" to my support portal.

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    Description

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      We would like the ability to really brand the service desk portal to make it our own. The ability to apply custom CSS and other HTML assets in a way that is supported and would come along during upgrades. It could be as easy as giving us an area to inject items in the header and document the elements so we don't have to reverse engineer it.

      Atlassian Status as of 2nd February 2017

      Hi all, 

      We are always looking for ways to improve the customer portal and have a few open questions around some of your branding/customisation requirements. We have created a quick survey to capture some of your feedback here: http://www.surveygizmo.com/s3/3335698/2017-Customer-Portal-Customisation

      Thank you again for all your continuous feedback!

      JIRA Service Desk team

      Atlassian Status as of 4th August 2015

      Hi everyone,

      Thanks so much for your votes and comments on this issue.
      JIRA Service Desk 2.5 has been released with the ability to customize the Help Center and we all hope you take it for a spin! JIRA Service Desk 2.5 contains lots of other goodness and you can read the full release notes here.

      After analysis of this issue we decided to move forward favoring ease of use by building an editor for the help center. The ability to add custom html/css is not something we can put on our short to mid term roadmap. Therefore we think it is only fair to not keep this issue as open and close it as "won't fix".

      We have also created two separate tickets to keep tracks of your other customization needs. Please vote on the suggestion you'd like to see first:
      Help Center Footer Customization
      Help Center Body Customization

      Cheers,
      Joseph
      JIRA Service Desk Product Management

      Attachments

        Issue Links

          is duplicated by

          Suggestion - JSDCLOUD-805 Customize / Translate Help Center page

          • Closed

          Suggestion - JSDCLOUD-816 Ability to "Brand" The Main Portal

          • Closed

          Suggestion - JSDCLOUD-892 Allow customisation/branding of Help Center/Service Desk Portals page.

          • Closed

          Suggestion - JSDCLOUD-909 JIRA Service Desk Branding

          • Closed

          Suggestion - JSDCLOUD-982 Ability to remove or change customer facing references to Atlassian and JIRA

          • Closed

          Suggestion - JSDCLOUD-2317 Service Desk - Customer Portal - Custom CSS

          • Closed
          is related to

          Suggestion - JSDCLOUD-184 Ability to customise the colour of the Customer Portal

          • Closed

          Suggestion - JSDCLOUD-1043 The header of the customer portal should follow the theme set in JIRA for consistency

          • Closed

          Suggestion - JSDCLOUD-1044 How could i change the default css?

          • Closed

          Suggestion - JSDCLOUD-1277 Allow to do branding of the JIRA Service Desk Customer Portal Login page

          • Closed

          Suggestion - JSDCLOUD-2293 Improve Usability in Customer Portal My Request page

          • Closed

          Suggestion - JSDSERVER-22 As a JIRA Service Desk customer, I should be able to apply "advanced branding" to my support portal.

          • Closed

          Suggestion - JSDCLOUD-2127 Ability to have the JIRA Look and Feel on Customer Portal

          • Gathering Interest
          relates to

          Suggestion - JSDCLOUD-1314 Configurable Service desk

          • Closed

          Suggestion - JSDCLOUD-1673 Enable custom css for JIRA Service Desk

          • Reviewing
          mentioned in

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              jhuynh Joseph Huynh (Inactive)
              e37398bdbb01 Jeremy Neuharth
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