Uploaded image for project: 'Jira Service Management Data Center'
  1. Jira Service Management Data Center
  2. JSDSERVER-2127

Ability to have the JIRA Look and Feel on Customer Portal

XMLWordPrintable

    • 2
    • 10
    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Problem Definition

      It would be nice if you could customize the header colors and other preferences on the Service Desk (e.g Customer Portal) like you can using the Look and Feel for JIRA.
      Right now, you can set the "Customer Portal name", "Introduction text" and "Customer Portal logo" on JSD.

      Suggested Solution

      It would be great if the user can adjust the size of the fields so it does not look too narrow.

            [JSDSERVER-2127] Ability to have the JIRA Look and Feel on Customer Portal

            Shawn Butler added a comment -

            I agree, the recent design change makes forms more difficult to complete.

            Shawn Butler added a comment - I agree, the recent design change makes forms more difficult to complete.

            Ben Kaehler added a comment -

            Yes, please! Or even better, allow it to be independent (selectable by admin) from the Look and Feel for JIRA. It is reassuring for customers of the service desk to feel that they haven't left their parent site.

            Ben Kaehler added a comment - Yes, please! Or even better, allow it to be independent (selectable by admin) from the Look and Feel for JIRA. It is reassuring for customers of the service desk to feel that they haven't left their parent site.

              Unassigned Unassigned
              pahennig Paulo Hennig (Inactive)
              Votes:
              26 Vote for this issue
              Watchers:
              17 Start watching this issue

                Created:
                Updated: