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  1. Jira Service Desk Server and Data Center
  2. JSDSERVER-219

Allow announcement banners for service desk per project

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    • Feedback Policy:
      We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      Description

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Current behaviour

      Currently there is no way to set an announcement banner or message in the header per Service Desk.

      Expected behaviour

      We want the ability to set headers/announcement banners for notifications or messages to the end users per Service Desk (not the same for all).

      User case

      1. I am a Service Desk Administrator for Project XYZ, and I need to create a Customer Portal page and include the message (and more markup), "Some of our staff is on vacation, please note that service levels are longer".
      2. John visits the customer portal page and sees that message.

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              Assignee:
              mmcmahon Matthew McMahon
              Reporter:
              pschaff Pietro Schaff (Inactive)
              Votes:
              54 Vote for this issue
              Watchers:
              37 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved: