Loading...

XML

Word

Printable

Details

Type: Suggestion
Resolution: Unresolved
Fix Version/s: None
Component/s: Licensing & Permissions
Labels:
- affects-cloud
- affects-server
- pm
- te-85
- te-rv

UIS:
4
Support reference count:
30
Feedback Policy:

We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

Description

NOTE: This suggestion is for Jira Service Management Data Center. Using Jira Service Management Cloud? See the corresponding suggestion.

Hello,

Considering the business definition you give of Collaborators, they are likely to be employee not dealing with issues but sometimes working on it.

As stated in ~~JSD-803~~, it is a common business practice to track (and bill eventually) the global time spent on a issue by all stakeholders. Restriction on Work Log does not make sense, I suggest it is removed.

Attachments

- Sort By Name
- Sort By Date
- Ascending
- Descending
- Thumbnails
- List

ss1.png
85 kB
10/Feb/2015 6:35 PM

Issue Links

incorporates

JSDSERVER-968 Ability to Assign Service Desk Tickets to Collaborators

Gathering Interest

is duplicated by

JSDSERVER-1584 Allow SD Collaborators to work on an issue

Closed

JSDSERVER-2200 As a Service Desk Collaborator I would like to be able to log my worked hours on JSD requests

Closed

is related to

JSDSERVER-803 Collaborators can't log work!!!

Closed

relates to

JSDCLOUD-1240 Service Desk collaborators should be able to log work

Reviewing

mentioned in: Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...

(8 mentioned in)

Activity

People

Assignee:: Unassigned

Reporter:: Alexandre H

Votes:: 248 Vote for this issue

Watchers:: 140 Start watching this issue

Dates

Created:: 05/Dec/2014 3:45 PM

Updated:: 20/Feb/2024 2:54 AM

Details

Description

Attachments

Attachments

Issue Links

Activity

People

Dates

Backbone Issue Sync