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  1. Jira Service Management Data Center
  2. JSDSERVER-1584

Allow SD Collaborators to work on an issue

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    • Suggestion
    • Resolution: Duplicate
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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

    Description

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      would like the ability to allow collaborators to work on issues (log time). When we need to engage a developer (non agent) in an issue, it is very awkward to open a separate issue in a different project just for the collaborator to log time. Often, it may simply require research and no development.

      We can live with the other restrictions forced on collaborators, but this would be greatly helpful and not harmful to the JIRA SD licensing scheme.

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        Issue Links

          duplicates

          Suggestion - JSDSERVER-1240 Service Desk collaborators should be able to log work

          • Gathering Interest
          relates to

          Suggestion - JSDCLOUD-1584 Allow SD Collaborators to work on an issue

          • Closed

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            People

              Unassigned Unassigned
              e80311be6f26 Jeff White
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              Dates

                Created:
                Updated:
                Resolved:

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