Uploaded image for project: 'Jira Service Management Cloud'
  1. Jira Service Management Cloud
  2. JSDCLOUD-1584

Allow SD Collaborators to work on an issue

    XMLWordPrintable

Details

    • Suggestion
    • Resolution: Duplicate
    • None
    • None

    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

    Description

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      would like the ability to allow collaborators to work on issues (log time). When we need to engage a developer (non agent) in an issue, it is very awkward to open a separate issue in a different project just for the collaborator to log time. Often, it may simply require research and no development.

      We can live with the other restrictions forced on collaborators, but this would be greatly helpful and not harmful to the JIRA SD licensing scheme.

      Attachments

        Issue Links

          duplicates

          Suggestion - JSDCLOUD-1240 Service Desk collaborators should be able to log work

          • Reviewing
          is related to

          Suggestion - JSDSERVER-1584 Allow SD Collaborators to work on an issue

          • Closed

          Activity

            People

              Unassigned Unassigned
              e80311be6f26 Jeff White
              Votes:
              3 Vote for this issue
              Watchers:
              3 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved: