Hi,

Any progress.. We are in dire need to see this function to cater business request.

Regards,

Faizan

Hello, Has there been any progress on this feature please, particularly cloud?

Hi everyone,

We recognise this as a important customer problem. Our current priorities are to launch Atlassian Analytics progressively to all of our customers and we are currently live for customers on our Enterprise edition where users can email reports and set up a subscription.

We expect to roll out this functionality to all editions progressively but is not expected for the
next 6 months.

Hello Team,

This is a very basic feature every customer support tool offers for emailing reports on a schedule. I've seen this feature in couple of other service desk tools and they offer it in their subscriptions. Please expedite this so that we can start using it for our Org

thanks

This is a critical feature that is still missing - can we escalate its priority for  inclusion Please

Hi

This function should be added to the dashboard/filter. How often the report should be sent (weekly or monthly as a start)

Some managers or supervisors need to keep track via email

The system may not need to create a file but a link.

This feature is a basic requirement for any service desk user. While paid plugins do this job, service desk cloud being a paid subscription should have this basic feature from day 1.

I would love to be able to share satisfaction, open vs closed, SLA metrics, etc. reports between my team and executive staff more effectively, but currently, I can't do that unless I get someone to log into Jira manually and navigating all of the way to the reports area, or by exporting the data and transferring it manually.

Atlassian. Is there a reason that this has not been deployed yet? This is the single most requested item that I cannot provide to my own team (to know how they are doing) and to leadership (so we all know how the team is serving the company) - we would all greatly welcome the ability to simply send reports out. (This was a basic function of the Service Desk we left to deploy yours!)

This is additional to a dashboard. A dashboard would probably work for my team of technicians who are in Jira every hour of their workday, but it just doesn't work for me as their leader or for other leaders who are asking for ticket closure rates, SLA breaches and such.  Please convey this need that I suspect all of your customers would quickly utilize.

This would be a welcome addition.