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  1. Jira Service Management Cloud
  2. JSDCLOUD-1032

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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Atlassian Update - October 2023

      Hi Everyone,

      Thank you for your feedback on this feature.

      We are marking this issue as closed because it is a duplicate of JSDCLOUD-858 which has received more traction. We suggest voting and watch the ticket there as the source of truth.

      Thank you again for your feedback!

      Lucas Silva
      Jira Service Management Cloud team

      Problem Definition

      Customers usually have to login and go into service desk then download a report then send it to different teams.

      Solution

      It would be cool if JIRA Service Desk do this automatically.

              Unassigned Unassigned
              2b3587a9bcd4 Noble Athimattathil
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                Created:
                Updated:
                Resolved: