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  1. Jira Service Management Cloud
  2. JSDCLOUD-4302

Allow for JSD Customer account manager to receive a report of issues raised by their organization

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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Problem Definition

      If the manager of an organization also only has JSD customer access (and after JSD-270 has been implemented), they would like to receive a report of issues that were generated by their organization.

      Suggested Solution

      This could be familiar to the JQL subscribed filters in JIRA, but for JSD only customers.

              Unassigned Unassigned
              smackie@atlassian.com Shannon S
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