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Suggestion
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Resolution: Unresolved
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None
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None
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0
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2
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NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.
Problem Definition
If the manager of an organization also only has JSD customer access (and after JSD-270 has been implemented), they would like to receive a report of issues that were generated by their organization.
Suggested Solution
This could be familiar to the JQL subscribed filters in JIRA, but for JSD only customers.
- relates to
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JSDSERVER-270 Allow customers to view requests created by other customers belonging to the same organisation using the Customer Portal
- Closed
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JSDCLOUD-4302 Allow for JSD Customer account manager to receive a report of issues raised by their organization
- Gathering Interest
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JSDSERVER-858 Ability to email Jira Service Management reports
- Gathering Interest
- mentioned in
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