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  1. Jira Service Management Server and Data Center
  2. JSDSERVER-4302

Allow for JSD Customer account manager to receive a report of issues raised by their organization

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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

    Description

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Problem Definition

      If the manager of an organization also only has JSD customer access (and after JSD-270 has been implemented), they would like to receive a report of issues that were generated by their organization.

      Suggested Solution

      This could be familiar to the JQL subscribed filters in JIRA, but for JSD only customers.

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              Unassigned Unassigned
              smackie@atlassian.com Shannon S
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