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  1. JIRA Service Desk Server
  2. JSDSERVER-4302

Allow for JSD Customer account manager to receive a report of issues raised by their organization

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    • Feedback Policy:
      We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning out product roadmap. To understand how this piece of feedback will be reviewed, see An updated work flow for server feature suggestions.

      Description

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Problem Definition

      If the manager of an organization also only has JSD customer access (and after JSD-270 has been implemented), they would like to receive a report of issues that were generated by their organization.

      Suggested Solution

      This could be familiar to the JQL subscribed filters in JIRA, but for JSD only customers.

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              • Assignee:
                Unassigned
                Reporter:
                smackie@atlassian.com Shannon Spaniol
              • Votes:
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                Dates

                • Created:
                  Updated: