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  1. Jira Service Management Data Center
  2. JSDSERVER-858

Ability to email Jira Service Management reports



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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.


      NOTE: This suggestion is for Jira Service Management Data Center. Using Jira Service Management Cloud? See the corresponding suggestion.

      As a service desk administrator or leader of a service desk team, I would like the ability to receive service desk reports via email or share them with others via email. The ability to schedule these email reports is desired.

      As a manager of multiple service desk teams, I would like to see these emails to contain reports from multiple service desks.

      Use Case Example:

      I am the manager of a service desk and would like to receive a periodic (daily, weekly, monthly) email containing some of the reports in Jira Service Desk.

      • I would also like to be able to send these reports to my service desk agents


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              Unassigned Unassigned
              tevans Tim Evans (Inactive)
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