Uploaded image for project: 'Jira Service Management Data Center'
  1. Jira Service Management Data Center
  2. JSDSERVER-148

Export Report Graph and Data to PDF and Excel

XMLWordPrintable

    • 6
    • 25
    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      As of JSD 1.0, service desk reports are just displayed on the web page. The user should be given the option to export both the graph and the underlying report data. (preferably PDF, also Word, Excel where applicable)

      This became more important when I checked the DB and saw that SLA field information in the database is pretty hard to understand.

        1. _Reported_by_Me__Issue_Navigator_-_Atlassian_Support_System.xls
          14 kB
        2. jira-sla-export.png
          jira-sla-export.png
          239 kB
        3. service-desk-to-excel.png
          service-desk-to-excel.png
          434 kB

              Unassigned Unassigned
              0fc80be2b556 Emre Toptancı [OBSS]
              Votes:
              125 Vote for this issue
              Watchers:
              72 Start watching this issue

                Created:
                Updated: