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  1. Jira Service Management Cloud
  2. JSDCLOUD-148

Export Report Graph and Data to PDF and Excel

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    Description

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Hi folks,

      Thanks for your patience with this suggestion. We have recently released Atlassian Analytics for our enterprise edition customers which provides the ability to export charts to a PDF and data to csv / excel formats.

      We are looking to bring this functionality to all editions though this is at least 6 months away.

      Cheers,
      Jason and the Jira Service Management Team

      As of JSD 1.0, service desk reports are just displayed on the web page. The user should be given the option to export both the graph and the underlying report data. (preferably PDF, also Word, Excel where applicable)

      This became more important when I checked the DB and saw that SLA field information in the database is pretty hard to understand.

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          is duplicated by

          Suggestion - JSDCLOUD-1451 Ability of JIRA Service Desk customer to export reported request to xls

          • Closed
          is related to

          Suggestion - JSDSERVER-148 Export Report Graph and Data to PDF and Excel

          • Gathering Interest
          relates to

          Suggestion - JSDCLOUD-858 Ability to email JIRA Service Desk reports

          • Future Consideration
          mentioned in

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              a625e3bf0ea9 Rishabh Bansal
              0fc80be2b556 Emre Toptancı [OBSS]
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                Created:
                Updated: