Details
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Suggestion
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Resolution: Unresolved
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22
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23
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Description
NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.
Hi folks,
This feature will be available as part of our Atlassian Analytics offering. It is currently in early access for enterprise edition customers. To try it out please visit https://www.atlassian.com/blog/announcements/atlassian-analytics
Cheers,
Jason and the Jira Service Management Team
As a service desk administrator or leader of a service desk team, I would like the ability to receive service desk reports via email or share them with others via email. The ability to schedule these email reports is desired.
As a manager of multiple service desk teams, I would like to see these emails to contain reports from multiple service desks.
Use Case Example:
I am the manager of a service desk and would like to receive a periodic (daily, weekly, monthly) email containing some of the reports in JIRA Service Desk.
- I would also like to be able to send these reports to my service desk agents
Attachments
Issue Links
- is duplicated by
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- Closed
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- Gathering Interest
- is related to
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- Gathering Interest
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- Gathering Interest
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- Future Consideration
- relates to
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- Closed