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  1. Jira Service Management Cloud
  2. JSDCLOUD-1714

Files should be attached to the outgoing mail notification if an agent links files in a comment to a customer.

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      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Hi there.

      Files should be attached to the outgoing service desk mail notification if an agent links files or images in a comment to a customer.

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              Unassigned Unassigned
              atlassian455 STAGIL
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