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Suggestion
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Resolution: Unresolved
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13
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4
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JIRA Service Desk Email notifications only include thumbnail of attachments.
Steps to Reproduce
- Update a ticket (add an image in a comment) in a Jira Service Desk Project
- Notification is sent to the reporter and participants.
- The notification that is sent out only includes a thumbnail of the attachment.
At the moment when customers received notification; they need to be logged to the customer portal to be able to view the images.
What would be great.
If the images were displayed properly in the image body.
- duplicates
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JSDCLOUD-1714 Files should be attached to the outgoing mail notification if an agent links files in a comment to a customer.
- Closed
- is duplicated by
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JSDCLOUD-1714 Files should be attached to the outgoing mail notification if an agent links files in a comment to a customer.
- Closed
- is related to
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JSDCLOUD-3422 As customer , would like to get email notification with images as attachment
- Gathering Interest
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JST-724024 Loading...
- relates to
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JSDCLOUD-1714 Files should be attached to the outgoing mail notification if an agent links files in a comment to a customer.
- Closed
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JSDCLOUD-4696 Allow Outgoing Mail Add Attachment Rather than Reference Link.
- Closed