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  1. Jira Service Management Data Center
  2. JSDSERVER-1714

Files should be attached to the outgoing mail notification if an agent links files in a comment to a customer.

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    • Icon: Suggestion Suggestion
    • Resolution: Duplicate
    • None
    • Email - Outgoing
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    • 5
    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Hi there.

      Files should be attached to the outgoing service desk mail notification if an agent links files or images in a comment to a customer.

            Unassigned Unassigned
            atlassian455 STAGIL
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              Created:
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              Resolved: