As customer , would like to get email notification with images as attachment

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    • Type: Suggestion
    • Resolution: Duplicate
    • None
    • Component/s: Email - Outgoing
    • None
    • 2

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Problem Definition

      Currently , if agent attached an images or files in comment , customer will get email notifications with attachment link that will go to the issue portal . It will be better is the images and files is added to the email as attachment.

      Suggested Solution

      Attached the images and files to the email notifications

            Assignee:
            Unassigned
            Reporter:
            Atiqah Roslan
            Votes:
            4 Vote for this issue
            Watchers:
            5 Start watching this issue

              Created:
              Updated:
              Resolved: