-
Suggestion
-
Resolution: Unresolved
-
108
-
NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.
Issue Summary
When an issue is created, can the organization the user belong to be added automatically to the Organization field?
Suggestion
Add the ability to create an Automation Rule that allows updating issue field Organization if the user is a member of the organization.
Workaround
Reporter can choose an organization to share during the request creation on the Portal
***
As an Automation for Jira user, I want to be able to access user attributes as Organization through smart values
- is duplicated by
-
AUTO-155 More ways to work with Organization field in Automation - conditions, action to send email to users in an organization, identify organization of request participants
- Closed
-
JSDCLOUD-7787 Add organization and domain in automation rules
- Closed
-
JSWCLOUD-22717 As an Automation for Jira user, I want to be able to access user attributes as Organization through smart values
- Closed
- is related to
-
JSDCLOUD-4903 As an Agent, I would like to see the organizations a customer belongs to
- Gathering Interest
-
JSDSERVER-4661 Auto Add Reporter's Organization
- Gathering Interest
- relates to
-
JSDCLOUD-4417 Add email domain to Customer Organisation
- Closed
-
JSDCLOUD-14158 More ways to work with Organization field in Automation - conditions, action to send email to users in an organization, identify organization of request participants.
- Closed